If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund. Returned products must be in their original packaging and in the same condition as when they were received.

WE SHIPPED THE WRONG PRODUCT

We are very sorry. Please email us at info@eazyseek.com to let us know of the situation. We’ll ship the right product out to you ASAP and send you a prepaid label for the return. If your product was drop shipped we will arrange for the manufacturer to reship your item(s) and send the prepaid return label.

YOUR ITEM(S) ARRIVED DAMAGED

Please contact us right away. Be sure to save the original box and packaging. We will work with the delivery company (USPS, FedEx, or UPS) to have the item returned to us. Once that is underway, we’ll ship you a replacement.

YOU MADE A MISTAKE OR CHANGED YOUR MIND

We’ve been there, too. Please choose the best option for you below:

Return For Refund – Please contact us to let us know you are returning product. If we don’t know something is coming back there’s a good chance your refund will be delayed. Refunds are processed in 2-3 business days once the return is received. You can receive a full refund if you meet all of the following criteria:

1. The item is in “sellable condition.” What does that mean? The item must be new, unused, unworn, unwashed, with no stains, scuffs, tears, odd odors, and with the original tags attached. It should be returned to us in the same condition as it was originally shipped. Pre-owned items may be returned for trade-in value in the form of store credit.
   
   
2. The item is returned to us within 30 days of the date you received the item. Items returned after the 30 days are eligible for store credit only and may be subject to a 20% restocking fee.
   
   
3. Proof of purchase is supplied with the return. Simply print a copy of your original order and include it in your shipment.

If you fit all of this criteria you can, at your own cost, return the product to:

eazyseek: 46-10 61th Street Apt 9C, Woodside New York 11377

By returning the product you acknowledge all criteria listed above. Once we receive and inspect the return we will refund the same credit card or   PayPal account you used to make the purchase.

Limitations of Liability

We will not be liable for any indirect, special, or consequential damages arising out of or in connection with the use or inability to use our e-commerce website or the purchase of any products through our website.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of New York.

Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of those changes.

Need help?

Contact us at info@eazyseek.com for questions related to refunds and returns.